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GrowFX crash on Start

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Hi Eduard,

While I was working on a tree, Max crashed. Unfortunately, it could not save the file, what's even worse is that my previously saved file also crashes on start. I was adding an affect graph for a path position distributor's length, when this happened. Is there any way that I can recover my file somehow, even if it's just a portion of the file?

I truly appreciate any help, as I'm under a deadline.

Thanks,

Ashkan

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have you tried opening a new file and Import / merging in the objects you want from the damaged file. Some times this works for me.

 

Eduard can probably get you a better answer though.

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Hi Eduard,

While I was working on a tree, Max crashed. Unfortunately, it could not save the file, what's even worse is that my previously saved file also crashes on start. I was adding an affect graph for a path position distributor's length, when this happened. Is there any way that I can recover my file somehow, even if it's just a portion of the file?

I truly appreciate any help, as I'm under a deadline.

Thanks,

Ashkan

 

Hi Ashkan,

 

First, you can try to find the latest version of the saved AutoBackup file. Usually it's located in C:\Users\<username>\Documents\3dsMax\autoback\, please see the last saved file.
Also please send me your corrupt file, we'll explore the cause of the problem and try to fix it.
 
Thanks!

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Hi Eduard,

Thank you for your reply. I have disabled Autobackup, so there's no back up file. I got the file working for now. Imported it into a new scene and it's working fine for now. If I ran into another crash, I'll send the file. I'm not completely sure that it was GrowFX related.

Thank you again,

Ashkan

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Hi Eduard,

I ran into the same issue again with another tree, now GrowFX crashes on start. I tried importing it in a new scene, which didn't work. I can disable calculations to make it not crash, however I cannot make copies or do variations in this case. I appreciate any help to solve this issue. I have already sent the file to support email.

Thank you in advance,

Ashkan

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Hi Ashkan,

 

Thanks for the file!

 

Very strange behavior. In our workstations, your tree can be opened without problems, but we also have crash when trying to copy a tree. The debug mode doesn't show the problem. I tried to open this tree in clean 3dsMax 2014 (without Vray and other plugins), the tree is opened and copied without any crashes...
 
We'll continue to search for the bug using 3dsMax debug version, and I'll let you know the result.
 
Cheers

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