davius Posted October 13, 2014 Report Share Posted October 13, 2014 Using GrowFX version 1.9.8 SP2 on Max 2014 also on latest SP I get this strange bug (and crash afterwards) 1 - Open a Graph (a curve graph) and change the position of the points on the Graph (or the handles). The graph points move WAY faster than I move my mouse! They get out of the screen pretty fast and it's impossible to make adjustments. 2 - A little time later, Max crashes right back to desktop This is happening with the simplest scene! Just a trunk and one branch! Cheers! Quote Link to comment Share on other sites More sharing options...
Eduard Posted October 13, 2014 Report Share Posted October 13, 2014 Yes, we already know about this issue, and we're still looking for a bug and try to fix it... Thanks! Quote Link to comment Share on other sites More sharing options...
davius Posted October 14, 2014 Author Report Share Posted October 14, 2014 Hey Eduard! Glad to know you're already fixing this bug! Is this the appropriate channel to report a bug? Also, what version you recommend using for this while? It's impossible to do any work with max crashing so much... Quote Link to comment Share on other sites More sharing options...
Eduard Posted October 14, 2014 Report Share Posted October 14, 2014 As I was informed, this bug appeared in version 1.9.7, accordingly, in version 1.9.6 is no any problems. Moreover, we found out about it after the release of version 1.9.8. This bug doesn't occur on our machines, as well as many of our customers. But for some, this problem is appears (as you, for example), so it's very difficult to find and fix... Later today I can send you a new update, and you can check out. As far as I know, crashes no longer occurs. Just email me, what is your 3ds Max version? Thanks! Quote Link to comment Share on other sites More sharing options...
davius Posted October 14, 2014 Author Report Share Posted October 14, 2014 Just sent you an email Eduard. My Max version is 2014. Thanks! Quote Link to comment Share on other sites More sharing options...
Eduard Posted October 14, 2014 Report Share Posted October 14, 2014 I sent you an update... Thanks! Quote Link to comment Share on other sites More sharing options...
davius Posted October 14, 2014 Author Report Share Posted October 14, 2014 Just tested the latest version (SP3) and the bug is still there. I think I can reproduce it. 1 - on any graph, select a node and on the lower part of the graph window type a value for that point. 2 - zoom out the graph clicking on the "zoom vertical extends" and "zoom horizontal extends". Now move the points again, they will move faster than normal and Max will crash. It's not guaranteed that the bug will happen, but everytime it did happen I was messing with the graph! Quote Link to comment Share on other sites More sharing options...
3DMK Posted October 15, 2014 Report Share Posted October 15, 2014 I had this a little while ago and I think it may be related to the graphics card drivers?? [the reason being that some get this bug & some don't] Have you tried a different graphics driver version?? Hope this helps Jamie 1 Quote Link to comment Share on other sites More sharing options...
davius Posted October 16, 2014 Author Report Share Posted October 16, 2014 Never though about that 3DMK. Interesting... I have a GForce 780 GTX, any suggestion on video driver? Quote Link to comment Share on other sites More sharing options...
Eduard Posted October 16, 2014 Report Share Posted October 16, 2014 Never though about that 3DMK. Interesting... I have a GForce 780 GTX, any suggestion on video driver? Can you check in different GrowFX versions? I'm interested that you check for GrowFX 1.9.7 and 1.9.6, you can download them also from the client area. If some of them don't have this problem, I think the video driver has no relation... Thanks! Quote Link to comment Share on other sites More sharing options...
austingrd Posted October 26, 2014 Report Share Posted October 26, 2014 Hi Davius, just curios if you were able to find anything onto the previous versions so far. Quote Link to comment Share on other sites More sharing options...
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