InfraredCGI Posted November 22, 2025 Report Share Posted November 22, 2025 Hi! I'm having problem with GrowFx wind (1.9.9 SP11). It crashes scene on opening. Without wind helper everything works fine. I've tried to reinstall SP11 and install new SP12 demo, but it is not working as well. Luckily (but weird) the SP9 works! I'm attaching 3ds max 2015 scene. It is simple as it can be, but in SP11 it crashes. Any help? Thanks! zfsgzs.max Quote Link to comment Share on other sites More sharing options...
Eduard Posted November 22, 2025 Report Share Posted November 22, 2025 Hi, Have you tried version 1.9.9 SP12? If not, please try it. If this issue persists there, we'll investigate. Thanks! Quote Link to comment Share on other sites More sharing options...
Eduard Posted November 22, 2025 Report Share Posted November 22, 2025 17 minutes ago, InfraredCGI said: and install new SP12 demo, but it is not working as well. Oh, I didn't see you tried that already. Ok, I'll try your file. Thanks! Quote Link to comment Share on other sites More sharing options...
Eduard Posted November 22, 2025 Report Share Posted November 22, 2025 I checked your scene in 3dsMax 2024, and there are no problems at all. The scene is very simple. Unfortunately, I can't test this in 3dsMax 2015. Perhaps you can upgrade to a newer version of 3dsMax? If not, we'll look for options for testing. Thanks! Quote Link to comment Share on other sites More sharing options...
InfraredCGI Posted November 22, 2025 Author Report Share Posted November 22, 2025 Right now I'm not planning to update my 3ds max. Perpetual licence is still valid and there were no revolution in MAX for me to change my old licence. Too bad it is working in your max 2024 But luckily GrowFx 1.9.9 SP9 work fine so I'll stick with it for now. Thanks for checking it out. Quote Link to comment Share on other sites More sharing options...
Eduard Posted November 23, 2025 Report Share Posted November 23, 2025 Hi, I think we've found the problem. It was in EL_Helpers.dlo. When we released version 2.0, we needed to create EL_Helpers compatible with both versions 2.0 and 1.9.9. This coincided with the release of 1.9.9 SP10. That's why SP9 still works in 3dsMax 2015, but newer versions don't. Today we patched this version of EL_Helpers.dlo for 3dsMax 2015, and you can download it from this link: EL_Helpers.dlo You can now install version 1.9.9 SP12, then replace the EL_Helpers.dlo file in the installation folder, typically C:\Program Files\Exlevel\GrowFX_3dsMax_2015\ After that, please let me know the results. Thanks! Quote Link to comment Share on other sites More sharing options...
InfraredCGI Posted November 23, 2025 Author Report Share Posted November 23, 2025 Holy moly! I tried this on SP11 and it is working! Big thanks for fixing this! You are the best! Quote Link to comment Share on other sites More sharing options...
Eduard Posted November 23, 2025 Report Share Posted November 23, 2025 Great! Thanks for letting me know! Quote Link to comment Share on other sites More sharing options...
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