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If you have any questions about GrowFX, have further questions regarding a function or need any other help, please let us know and we will try to provide help as soon as possible (usually within one working day). Just fill out and submit the contact form below.

If you run into problems using GrowFX, such as unexpected behavior or crashing, please contact us with the following information:

3ds Max version you are using;
A description of the problem - more information here will help us get answers to you faster;
System configuration (OS, Processor, RAM, etc);
If applicable, attach a zipped scene file illustrating the problem.

Contact form

If you are a customer and have a support question be sure to include your reference number (order or serial number).

We will not use this email address for spamming or advertising. Your email will be used only to send replies to your questions.

Note: Fields marked with an asterisk are required.

* Name:

* E-mail:

Reference number:

(order number or serial, if any)

3ds Max version:

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Please attach only the following file types:
.max, .gfx, .zip, .rar, .doc, .pdf, .txt, .log, .jpg, .png, .tiff, .bmp, .gif

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Contact us by E-mail

Technical support: support@exlevel.com.

Sales, prices, discounts: sales@exlevel.com.

All other non-technical questions: info@exlevel.com.

NEWS

November 26, 2012

We have released GrowFX 1.9.0. Now users have a unique opportunity to apply direction modifiers after the calculation of meshes, thereby allowing you to quickly calculate the animation plants.
For more information, see What's New

May 30, 2012

We have released GrowFX 1.8.6, which is now compatible with 3ds Max 2013 and 3ds Max Design 2013 (32 and 64-bit).
For more information, see What's New

December 19, 2011

We have released GrowFX 1.8.0. Users now have a unique opportunity to manage the colors of branches and leaves by using the Vertex color feature.
For more information, see What's New

December 12, 2011

Free plants library is now available. You can now use this collection of ready plants in your projects or customize them as necessary.

June 16, 2011

We have released GrowFX 1.7.0. Now users have a unique opportunity to create the wind animation of the plants easily and quickly. For more information, see What's New

April 18, 2011

We have released GrowFX 1.6.0, which is now compatible with 3ds Max 2012 and 3ds Max Design 2012 (32-bit and 64-bit).
For more information, see What's New